ARTICLE 3 : AVAILABILITY OF ARTICLES
As long as our offers and their prices are visible on the site, they are valid. The availability indicated at the time of consultation of the site by the client is dependent on the state of the stock at Parfums Chogan® and of course at the suppliers.
To realize our showcase and our sales catalog, we work with databases, enriched with information provided by our suppliers. This database contains more than a hundred items, not all of which are stored in our reserves and our offer is then conditioned to the availability of the items at the suppliers.
Only if an article is permanently out of stock with our suppliers will it be removed from our sales offer. In other cases, a new order within a certain period is possible.
When there is an unavailability on a product ordered, the customer is informed by email or on the invoice of the products shipped in the case of an order of several items.
Deadline for delivery of the order: when placing the order and on the order acknowledgement, a delivery deadline is communicated to customers. It is calculated by adding the availability time of the longest product to the delivery time of the mode of transport selected by the customer.
From the placing of the order, to the shipment of it, the customer has the possibility to cancel his order.
Pre-order articles: articles to be published are offered on the website https://chogan.me/ as pre-orders. This reservation is made with the indication of a release date announced by the publisher at the time of the opening of the reservation phase. This release date may be changed at any time by the publisher who is solely responsible for the marketing of its product.
In all cases, Parfums Chogan® will do its best, from the date of the final sale, to send the articles to customers who have reserved, up to the level of the stock provided by the publisher for the day of release.
ARTICLE 4 : PRICES
The prices indicated in euros are considered net, excluding shipping costs. This price includes the price of the products, the handling, packaging and storage costs of the products. They can be modified at any time without notice, knowing that the articles will be invoiced on the basis in force at the time of the order. All orders are invoiced in Euros and payable in Euros. Any customs duties or local taxes are the responsibility of the recipient.
ARTICLE 5 : SHIPPING COSTS
The shipping costs include a contribution to the costs of preparation, packaging and postage. Think of grouping all your items on one order. We will not be able to combine two separate orders and you will be charged for each order.
ARTICLE 6 : PAYMENT
You have several means of payment at your disposal offering a maximum of security guarantees. You can set :
– By bank or private card (Visa, Eurocard/Mastercard) either directly on the site, in the payment form proposed during the ordering process (secured entry by SSL encryption), by informing the type of card, the number of your card without any space between the digits, the control number (located on the back of your card) as well as the validity date.
– By Paypal payment
You have different payment methods and you can even benefit from payment facilities by credit card.
The payment is made on the secure bank servers of our partners. This implies that no banking information concerning you is transmitted via the site https://chogan.me/
The payment by credit card is perfectly secured; your order will be registered and validated as soon as the bank accepts the payment.
ARTICLE 7: DELIVERY
We deliver to your home or to a relay point. The delivery time includes the time of preparation of the package plus the time of routing. Parfums Chogan® delivers worldwide. The purchaser is informed by mails of the various stages of the follow-up of his order: that of preparation and that of delivery.
The delivery time includes the preparation time and the delivery by our carrier. The announced delivery time of 10 to 20 days is valid as of the reception by the purchaser of the email of the delivery of the order. The delivery time of (announced by the carrier) does not commit Parfums Chogan® to a longer delivery time.
ARTICLE 8 : GUARANTEE – RETURNS – REFUNDS – WITHDRAWAL
The items supplied by https://chogan.me/ are new and guaranteed against any defect. They are identical to those of the traditional trade and come from all the publishers and suppliers listed.
If an article is defective or not in conformity, the buyer has 15 working days, as from the reception of the articles, to ask for an exchange or a refund. If the fifteen (15) day period normally expires on a Saturday, Sunday or statutory holiday, it shall be extended to the next business day.
The customer must return the new or unused items in their entirety and in their original packaging, intact, accompanied by any accessories, instructions and documentation (in its original cellophane packaging imperatively and with the corresponding invoice). In such a situation, the buyer must send proof of the defect(s) to email@example.com (description and photos attached).
In the event of exercising the right of retraction, Parfums Chogan® is obliged to reimburse the sums paid by the client, free of charge, with the exception of the cost of return. The refund is due within a maximum of 14 working days from the date of receipt of the returned package(s).
You will be responsible for the return shipping costs.
In the case of a refund, we guarantee that it is made within 14 days or less from the date of receipt of the returned package. No COD shipments will be accepted for any reason.
ARTICLE 9: TRANSFER OF OWNERSHIP – TRANSFER OF RISK
The transfer of property of the products to the benefit of the purchaser, will be carried out only after complete payment of the price by this last, and this whatever the date of delivery of the aforementioned products. On the other hand, the transfer of the risks of loss and deterioration of the products will be carried out as of delivery and reception of the said products by the purchaser.
ARTICLE 10: PROTECTION OF YOUR PERSONAL DATA
Parfums Chogan® is the producer and owner of all or part of the databases that make up this site. By accessing this site, the customer acknowledges that the data it contains is legally protected, and is prohibited from extracting, reusing, storing, reproducing, representing or preserving, directly or indirectly, on any type of medium, by any means and in any form whatsoever, all or a qualitatively or quantitatively substantial part of the content of the databases appearing on the site he/she accesses.
ARTICLE 11: LIABILITY
The descriptions of the products in the https://chogan.me/ databases have been entered according to the information provided by the publishers. Parfums Chogan® is not responsible for the content of the works and cannot be held liable to the purchaser. Parfums Chogan® cannot be held responsible in the event of a case of force majeure (strike, flood, fire…).
The products offered meet the French law in force. Parfums Chogan® declines all responsibility if the article delivered does not respect the legislation of the country of delivery (censorship, prohibition of a title or an author…). Parfums Chogan® is not responsible for the content of sites to which hypertext links may be sent from its own site.
ARTICLE 12: APPLICABLE LAW
All clauses contained in these general terms and conditions of sale, as well as all purchase and sale operations referred to herein, shall be subject to French law.
ARTICLE 13: ACCEPTANCE OF THE PURCHASER
The present general conditions of sale as well as the price lists are expressly approved and accepted by the purchaser, who declares and recognizes to have a perfect knowledge of them, and gives up, of this fact, to prevail itself of any contradictory document and, in particular, its own general conditions of purchase, the act of purchase implying acceptance of the present general conditions of sale.
The present conditions can be modified at any time without prior notice by Parfums Chogan – General sales conditions updated on January 1, 2018.